SHIPPING 

How much is shipping? 
Shipping is calculated at checkout by the weight of your package. 

When will my order arrive? 
Please allow up to 3 days for your package to ship, and up to 5 days transit time in the U.S. once shipped. Contact us for rush orders! You can reach us directly at lovelifesoap@gmail.com. 

Do you ship internationally?
Yes! International orders are shipped via USPS International First Class Mail.


ABOUT OUR PRODUCTS

How is your soap made?  
Soaps are made in small batches from scratch. We first measure out all of the oils and lye/water. The lye and water solution naturally heats to about 160 degrees. Oils are combined and melted. Once the two come to a temperature of about 110 degrees, they are combined and mixing starts. The mixture will start to thicken and comes to what we call trace. This is when you can see that the mixture has formed and starts to look like a thin pudding. At this point essential oils and clays, etc. are added. It is then poured into molds and covered for 24 hours. They are covered to insulate and maintain heat in order for the soap to go through a gel phase.  Then the logs are taken out of the molds and carefully cut. These cure for 4 to 6 weeks to ensure the bars are hard and long lasting. 

What values is Love Life Soap Co. committed to? 
We here at Love Life Soap Co. are committed to quality and sustainability. It is very important the we maintain a positive outlook and philosophy, not only with our products but with our relationships to our customers and vendors. We want our products to make you smile!

What are your sustainability practices?
We source as many local ingredients as possible, including some herbs that we grow ourselves. All of our soaps are palm oil free for respect to the environment. We aim to use as many natural ingredients as possible with no artificial coloring or fragrances. We are continually working on ways to make our process sustainable. 

PAYMENT

What types of payment do you accept? 
All major credit cards as well as Paypal are accepted. Your card is charged at check out so we can’t make changes once it has been processed.

Do you charge sales tax? 
State sales tax is collected for any order shipping to Louisiana. City sales tax is collected for orders within Ascension Parish.

Is my credit card information secure?
Yes. All transactions on this site are secure and encrypted. Your payment information is not stored in the system.   


OTHER QUESTIONS

How can I contact you? 
You can reach us directly at lovelifesoap@gmail.com. You can also call us directly at (225) 571-4347 during the hours of Monday-Friday, 9:00am-5:00pm CST. If we are away from our desk or already on the line with another customer, please leave a message.

Do you accept returns? 
If you find yourself in the unfortunate position of having received an item that falls short of your expectations, you may return it to us, with its original packaging, for a refund, replacement or alternate item, within 15 days of the original order date. Please include receipt, along with a note detailing the reason for the return and your preference concerning the action you would like taken, We are unable to refund shipping costs. Due to health and sanitary concerns, we are unable to accept returns that have been opened or used in any way.

What is your privacy policy?
This website only collects your information that you provide to complete a transaction, or the email address you enter to sign up for my newsletter. We will not store your credit card payment information, or share your email address or any other personal info with third parties. Sensitive information entered online is encrypted and is transmitted using state of the SSL technology.

Holiday Closings
Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day, New Year's Day.

Disclaimer
Although allergic reactions to our pure and natural ingredients are uncommon, we recommend testing our products first by using them on a small patch of skin for 24 hours. If redness or irritation developed, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition nor to replace the advice or care of a qualified health professional. 

Interested in wholesale?
Please contact us via email if interested in wholesale ordering at lovelifesoap@gmail.com. In an effort to save trees and to keep cost down, we do not offer a printed catalog.